Neighbors Emergency Center -McAllen Is NOW EXCEPTIONAL EMERGENCY CENTER

Neighbors Emergency Center – McAllen Is NOW
EXCEPTIONAL EMERGENCY CENTER – McAllen

under Exceptional Healthcare Inc.

(November 19, 2018) – McAllen’s Neighbors Emergency Center, located at N10th St. between Martin Ave. and
Robin Ave. is transitoned to the new ownership of Exceptional Healthcare. The center will continue to
operated by the same exceptional team.
“Our staff are passionate about what we do”, says Medical Director, Micheal Mohun.
Exceptional Emergency Center is a freestanding ER that provides emergency healthcare 24 hours a day, 7 days
a week, with a fully-equipped lab and emergency team. The center offers high level emergency care with
little-to-no wait time, state-of-the-art ER equipment, board-certifed physicians, and highly experienced
nurses.
In addition to providing emergency services, Exceptional McAllen continues to put the McAllen community as
a priority through contributions and involvement within city, school districts, and local efforts.
Exceptional Healthcare Inc. is passionate about serving several communities across Texas.
“At Exceptional, we understand that emergencies are inevitable and our goal is to oer the most exceptional
care, comfort, and support for families through that time”, says CEO Jeff Love.

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COVID-19 TESTING UPDATE:

The Exceptional Emergency Room staff and physicians care about you and your loved ones. We are here 24/7 for all your emergency care needs.

  1. If you are experiencing fever, shortness of breath, chest pain, dizziness, weakness, numbness, sensory loss, or any other emergent medical problems, please call 911 or seek medical care immediately at your nearest Emergency Room.
  2. To provide the highest quality emergency medical care to our communities, we are directing all routine COVID testing to outpatient community resources.
  3. Testing through local resources, including your primary care doctor, urgent care, walk-in clinic, or local health department, is appropriate under the following circumstances:
    1. If you have been exposed to a person known to have COVID, and you do not have symptoms, we recommend that you self-quarantine at home and seek testing 4-5 days after exposure. It often takes this long for the infection to be detected by routine lab testing.
    2. If you have no symptoms or very mild symptoms, outpatient testing is also typically appropriate.
    3. Please follow this link for local COVID testing resources.
  4. If you have tested negative, you should still self-quarantine for 14 days from the day of suspected exposure as it can take anywhere from 2-14 days to come down with symptoms of this infection.
  5. Please kindly limit your phone time with our Emergency Rooms as the phone lines are needed to communicate with other health care entities and to provide patients their test results. Thank you for your understanding during this trying time.