Neighbors Emergency Center – Port Arthur Is NOW EXCEPTIONAL EMERGENCY CENTER

Neighbors Emergency Center – Port Arthur Is NOW
EXCEPTIONAL EMERGENCY CENTER – Port Arthur

under Exceptional Healthcare Inc.

Port Arthur’s Neighbors Emergency Center, located on FM 365 is transitioned to the ownership of Exceptional
Healthcare Inc. The center will continue to involve with the local community and provide exceptional emergency
care to the community with experienced and local staff.
“Our team is passionate about what we do at this center and who we do it for. We love the community and it
is at utmost importance for us to provide the best care for our patients.” says CEO, Jeff Love.
Exceptional Emergency Center – Port Arthur is a freestanding ER that provides emergency healthcare 24 hours
a day, 7 days a week, with a fully-equipped lab, onsite CT & Xray services, and emergency team. The center
offers high-level emergency care with the little-to-no wait time, state-of-the-art ER equipment, board-certified
physicians, and highly experienced nurses.
Our dedication to providing the best emergency services is parallel to our dedication in serving our
community through contributions and involvement. “We are excited about this transition to Exceptional and
look forward to further serving the community we love and grew up in”, says owner and COO, Dr. Kazim
Hussain.
Exceptional Healthcare Inc. is passionate about serving several communities across Texas.

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COVID-19 TESTING UPDATE:

The Exceptional Emergency Room staff and physicians care about you and your loved ones. We are here 24/7 for all your emergency care needs.

  1. If you are experiencing fever, shortness of breath, chest pain, dizziness, weakness, numbness, sensory loss, or any other emergent medical problems, please call 911 or seek medical care immediately at your nearest Emergency Room.
  2. To provide the highest quality emergency medical care to our communities, we are directing all routine COVID testing to outpatient community resources.
  3. Testing through local resources, including your primary care doctor, urgent care, walk-in clinic, or local health department, is appropriate under the following circumstances:
    1. If you have been exposed to a person known to have COVID, and you do not have symptoms, we recommend that you self-quarantine at home and seek testing 4-5 days after exposure. It often takes this long for the infection to be detected by routine lab testing.
    2. If you have no symptoms or very mild symptoms, outpatient testing is also typically appropriate.
    3. Please follow this link for local COVID testing resources.
  4. If you have tested negative, you should still self-quarantine for 14 days from the day of suspected exposure as it can take anywhere from 2-14 days to come down with symptoms of this infection.
  5. Please kindly limit your phone time with our Emergency Rooms as the phone lines are needed to communicate with other health care entities and to provide patients their test results. Thank you for your understanding during this trying time.